Technical service case-- Helping client improve the quarrying efficiency

The client's quarry is located in the newly developed area, and the stone material is medium hardness granite; Although the customer has experience in mining and diamond wire using, but workers were not familiar with cutting parameters, also short of systematic guidance so they couldn't use our products correctly. In addition, due to the cold weather and short day time, the customer feedback that the quarry production needed to improve the efficiency . Therefore, in order to help customer improve the cutting efficiency and guide their parameter optimization, Our technician and marketing personnel arrived at the customer's quarry.

Analyzed the problems, adjusted each parameter of the cutting process one by one, and verified on-site, adjusted the current, line speed, cooling water, etc., and finally after changing the cutting parameters for a period of time, the diamond wire saw was sharpen again.

(Help customers to debug suitable cutting parameters on site）

（The diamond sharpening situation had been greatly improved）

After several days of training and service, the customer found that the cutting efficiency was significantly improved and reached the customer's expectation; He indicated that the subsequent cutting work would be carried out according to our parameters. Through this service, we truly practiced the customer-centric service concept, help customers improve cutting efficiency, and provided first-class services for customers' quarry.